We have a client who is an avid movie lover and wanted to attend our annual music festival in town. I knew he had family in town that was willing and capable to take him to the festival, but not on opening night. I was asking him some questions about the logistics of the weekend so that he could be prepared to have the best day possible. Through our chat we developed a plan that everyone was able to use on how to stay safe and healthy throughout the weekend.
Where the opening night of the music festival is held is in a massive hall that has a large decline in the floor. He has vision issues so I knew he’d need to sit close to the front. In his current state he’s in no healthy shape to walk down the incline to get to his seat. His original plan was to have his wife help him walk down the incline. We then pivoted and I called the hall to have a chair waiting for him at the front doors. I was still worried about the wheel chair going down the big incline which could turn into a dangerous situation.
Our Mobility Specialist, DJ, went to the hall and introduced himself to the staff there and scoped out the venue to make sure it was somewhere he felt comfortable taking our client safely. DJ was able to take him to opening night where they watched ten movies together. He was able to see his friends and enjoy the first night of a weekend of fun ahead.
I later was able to talk to him about his experience at the festival and he was overjoyed. He even admitted that he realizes he won’t be able to go to the festival by himself in the future again. He said he was so glad that he went with our support from the get-go and didn’t have to learn the hard way that going to this festival alone would have been too much until it was too late.
This is just one example of the work we do. We have the staff, the knowledge, and the resources to help our clients do what they want, when they want to do it. For him this meant that he was still able to do the things he wanted to do. Not just things that they can do.
-Ryan
