24/7 Nurse Hotline in Columbia, MO

On-Call Concierge Nurses in Columbia, MO

Peace of Mind, On-Call

When you work with Navigate Wellness, you’re never left wondering what to do next.

Our 24/7 Nurse Hotline gives current clients around-the-clock access to a registered nurse who knows your care plan, understands your health history, and is ready to support you – any time, day or night.

Your health doesn’t wait for office hours. And neither do we.

What You Get With the Navigate Wellness Client Hotline

Nurse hotline phone triage in Columbia, MO

Immediate, Skilled Phone Triage

Whether it’s a sudden change in health, an unexpected symptom, or a worried caregiver who just needs reassurance, we answer the call with clinical expertise and calm clarity.

We’ll help you figure out:

  • Is this an emergency?

  • Can it wait until morning?

  • Do we need to send a nurse right now?

  • Should we call 911 – and meet you at the ER?

Emergency Support & Follow-Up

If you do end up in the emergency room with your loved one, we’ll continue to offer critical support.

You can count on us to:

  • Call ahead to share your care plan and advocate for your needs

  • Meet you there to communicate your wishes with the ER team

  • Follow up afterward to ensure smooth care at home (getting medications, updating family, coordinating follow-up care)
emergency room medical symbol
emergency room medical symbol

Emergency Support & Follow-Up

If you do end up in the emergency room with your loved one, we’ll continue to offer critical support.

You can count on us to:

  • Call ahead to share your care plan and advocate for your needs

  • Meet you there to communicate your wishes with the ER team

  • Follow up afterward to ensure smooth care at home (getting medications, updating family, coordinating follow-up care)
Nurse hotline phone triage in Columbia, MO

Nurses Who Actually Know You

Our hotline isn’t a third-party call center. It’s staffed by Navigate Wellness nurses who know your health history and your personal preferences. That means we can respond quickly and confidently with advice that’s specific to you or your loved one – not just some generic checklist.

Support for Caregivers

You don’t need to panic alone or wonder if you’re overreacting. If you’re worried (even a little bit), call us. We’re here to be the calm in the chaos, to talk through options, and to take the mental load off your shoulders.

Accessing Our Columbia 24/7 Nurse Hotline

This service is available to all current Navigate Wellness clients, including those working with us for:

Concierge Nursing

Care Management

Mobile IV Infusions

Companion Care

Wound Care

End-of-Life Services

When you’re part of the Navigate Wellness care model, this hotline becomes your lifeline for trusted, on-demand support. It’s one of the key reasons our clients feel safer and more confident staying in their homes.

Local Support, Whenever You Need It

We serve Columbia, MO and surrounding mid-Missouri communities with personalized, in-home healthcare services – and the 24/7 hotline is what holds it all together.

We know the local hospitals, pharmacies, and specialists. We can coordinate across care providers quickly. And when you’re in a moment of need, having a team that’s local and personally invested makes all the difference.

Ready for a Different Kind of Care?

No more second-guessing. No more late-night Googling. No more wondering if it’s “bad enough” to call.

At Navigate Wellness, we answer.

Call us today to book your Clarity Call. When you become a client, you don’t just get care during business hours – you get a team on call for the moments that matter most.